Stay informed about your order every step of the way with our order tracking feature. Once your delivery is en route, you'll receive a notification along with access to track the driver in real-time, ensuring you're always in the loop. After your delivery is completed, receive a notification along with image proof for added peace of mind.

If you need assistance with checking the status of your order, email our team at support@paris312.com.

If your order has already been delivered or if you need to cancel or make changes to an existing order, you can email our team at support@paris312.com for assistance. Cancelations and changes to an order must be made via email.


A team member is available to assist during the following office hours:

Monday through Saturday 9:00am - 5:00pm CST
Sunday 9:00am - 3:00pm CST