CUSTOMER SUPPORT
CUSTOMER SUPPORT
How can we help you with today?
Modify Item Colors
Easily create your own decor theme with our customizable products
Stylist Assistance
Connect with a stylist to create your dream decor with personalized assistance
Priority Support
Report any order delays, mistakes, or issues for prompt priority support.
General Inquiries
We're available Monday to Saturday from 9am-5pm and Sunday from 9am-3pm.
Get quick answers with our Chat support.
Delivery & Pickup Information
Delivery Information
Get your order delivered in Chicago & surrounding suburbs
Pickup Information
We offer convenient pickup options in Chicago's West Loop or Woodridge
Order Management & Support
How to Order Online
Follow these steps to order online; all our products are available for online purchase
Order Tracking
Stay informed and effortlessly track your delivery's real-time status
Cancel Order
Easily modify or cancel your order within 5 days before scheduled delivery
Rewards & Policies
Rewards & Points
Earn Points with every order and redeem them on gifts and decor for future celebrations
Donations
Complete the form to initiate a donation request and collaborate with a stylist
Promotions Guidelines
Explore existent promotions and guidelines to save on gifts & decor
How can we help you with today?
Modify Item Colors
Easily create your own decor theme with our customizable products
Stylist Assistance
Connect with a stylist to create your dream decor with personalized assistance
Priority Support
Report any order delays, mistakes, or issues for prompt priority support.
General Inquiries
We're available Monday to Saturday from 9am-5pm and Sunday from 9am-3pm.
Get quick answers with our Chat support.
Call us
312-242-1825
Text us
312-242-1686
Email us
support@paris312.com
Delivery & Pickup Information
Delivery Information
Get your order delivered in Chicago & surrounding suburbs - 7/7
Pickup Information
We offer convenient pickup options in Chicago's West Loop or Woodridge
Order Management & Support
How to Order Online
Follow these steps to order online; all our products are available for online purchase.
Order Tracking
Cancel Order
Easily modify or cancel your order within 5 days before scheduled delivery
Rewards & Policies
Rewards & Points
Earn Points with every order and redeem them on gifts and decor for future celebrations
Donations
Complete the form to initiate a donation request and collaborate with a stylist
Promotions & Discount
Complete the form to initiate a donation request and collaborate with a stylist