Ensure product longevity and maintain its quality by following these guidelines:
- Place in an environment with stable temperatures.
- Keep away from extreme heat or cold, direct sunlight, and avoid placing near windows, flames, heat sources, or air vents.
- Protect from sharp objects and abrasive surfaces such as textured walls or "popcorn" ceilings. Glass windows and brick walls should also be avoided.
- This item is not designed for outdoor use. If placed outdoors, we cannot offer replacements, refunds, or credits.
The team reserves the right to alter the placement of your display if it's found to be unsuitable or damaging to the product. The team may decline installation under conditions of bad weather, unsafe placement, or high risk of damage to fixtures.
Outdoor placement increases the risk of damage, including popping and deflation; such items are not guaranteed and do not qualify for replacements, refunds or credits.
Prior to ordering, confirm with the venue regarding their policy on helium-filled balloons.